Privacy Policy


Last Updated: January 2025

1. Introduction

The Jill Biggs Group ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website or use our services. By using our website, you consent to the terms outlined in this policy. If you do not agree, please discontinue use of our services. Your use of this website and any disputes arising from it are subject to this Privacy Policy and our Terms of Use, including arbitration, limitation on damages, and choice of law.

2. Definitions

  • Personal Information – Any data that can identify an individual, such as name, email, phone number, and address.

  • Third Parties – Service providers, marketing partners, or legal authorities with whom we may share data.

  • Service Providers – Companies that assist in business operations, such as analytics providers, CRMs, and email marketing services.

3. Data Collection & Use

We collect personal information that you voluntarily provide, including but not limited to:

  • Contact Information: Name, email, mailing address, and phone number.

  • Service Requests: Information you provide when inquiring about our services.

  • Marketing Preferences: Preferences regarding communications from us and third-party partners.

  • Automatically Collected Data: IP address, browser type, device identifiers, and interactions with our website for analytics and security purposes.

We use your information for the following purposes:

  • To respond to inquiries and provide requested services.

  • To send marketing communications (only with explicit consent).

  • To improve website functionality and customer experience.

  • To comply with legal obligations and protect against fraud.

You may update or correct your personal information by contacting us at support@jillbiggsgroup.com. If you wish to delete your data, we will process your request as permitted by law.

4. Tracking & Cookies

We may use cookies and tracking technologies to enhance user experience and analyze website usage. You may manage your cookie preferences through your browser settings. Some web browsers offer a "Do Not Track" (DNT) setting. While we strive to honor DNT requests, some tracking technologies may still function unless manually disabled in your browser settings.

5. Third-Party Sharing & Marketing

We do not sell your personal data. However, we may share your data with trusted partners, including:

  • Service Providers who assist in business operations (e.g., customer support, analytics, email services, CRM platforms, and marketing tools).

  • Legal Authorities if required to comply with legal obligations.

  • Third-Party Marketing Partners only if you have given explicit consent.

  • Affiliates and Business Partners if you have opted in to receive marketing offers from them.

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. To opt out of third-party marketing, please email us at support@jillbiggsgroup.com or use the "Do Not Sell My Personal Information" link (for California residents).

6. California Consumer Privacy Act (CCPA) & GDPR Compliance

If you are a California resident, you have the right to:

  • Request details about the data we collect and how it’s shared.

  • Opt out of data sharing for marketing purposes.

  • Request deletion of your personal data.

  • Request a list of categories of personal data shared with third parties and the names of those third parties by contacting support@jillbiggsgroup.com.

If you are an EU resident, we comply with the General Data Protection Regulation (GDPR), ensuring your rights to:

  • Access, correct, or delete your personal data.

  • Withdraw consent for data processing.

  • Request data portability.

  • Lodge a complaint with your local data protection authority if you believe your rights have been violated.

We will respond to requests within 30 days (GDPR) or 45 days (CCPA) as required by law.

To exercise these rights, contact us at support@jillbiggsgroup.com.

7. Security Measures

We implement industry-standard security measures, including SSL encryption, secure data storage, and access controls, to protect your data. In the event of a data breach, we will notify affected users and relevant authorities as required by law. However, no online system is completely secure, and we encourage users to take precautions in safeguarding their personal information.

8. Auto-Dialing & Text Communications

By providing your contact information, you consent to receive communications via email, phone, and text (including automated messages). You can opt out at any time by:

  • Clicking "unsubscribe" in emails.

  • Replying "STOP" to text messages.

By clicking "Submit" on any forms, you consent to receive calls, SMS/MMS messages, and emails, including those sent via automated technology. You may withdraw consent at any time.

9. Children's Privacy

This website is a general audience site and is not intended for children under 13. We do not knowingly collect personal information from minors. If we learn that a child under 13 has provided us with personal information, we will delete it promptly.

10. Third-Party Links & Social Media

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

11. International Data Transfers

If accessing our site from outside the U.S., be aware that your data may be transferred and stored in the United States, subject to U.S. laws.

12. Updates to This Policy

We may update this policy periodically. Changes will be posted on our website, and material updates will be communicated via email. We encourage you to review this policy regularly. For questions or concerns, contact us at support@jillbiggsgroup.com or Client Support, 323 Washington St Ste 3, Hoboken NJ 07030.